Help center

How can we help?

Quick answers to the questions we hear most.

How do I add a college to my list?+

Go to My Colleges → Discover Schools, search for a school, and click Add. It'll show up on your dashboard with its own workspace.

Where do I write my Common App personal statement?+

Use the Personal Statement tab in the sidebar. It has a 650-word meter and autosaves as you type.

How do supplemental essays work?+

Open any college from My Colleges. Each college has its own Essays tab where drafts are saved and linked to that school.

Does College Clarity submit my applications?+

No. College Clarity is a planning workspace. You still submit through the Common App or the school's portal.

How does the chance reader work?+

We start from the school's own published class data — Common Data Set admit counts, score bands, GPA bins, and round and residency splits. From that we generate a simulated pool of 100,000 applicants shaped like that class, score every simulated file and yours on the criteria that school says it weighs most, and admit the top share that matches the published rate. Your number is how often files at your competitive position cleared that bar.

Is the percentage my real chance of getting in?+

No. You always see two numbers. The school rate is a published fact — the share of first-years that school admitted. The simulated standing is our estimate of how often files at your competitive position were admitted in a simulated pool shaped like that class. It is built from published data, not a prediction of your decision, and it is not a count of real students. It moves whenever you raise a score, add rigor, switch rounds, or finish an essay.

Is my data private?+

Yes. Your essays, notes, and profile are tied to your account and not shared. See our Privacy page for details.

Will College Clarity guarantee I get into a college?+

No. College Clarity is a planning and research tool, not a guarantee of admission. We help you organize and improve your application, but final decisions are made by the colleges. Always verify information with official sources and trusted advisors.

I found a bug or have feedback.+

Email support@collegeclarityai.com — we read every message.

Still stuck?

Email us and we'll get back within a business day.

Tip: Title your email something specific like "Help: can't log in","Bug: essay not saving", or"Question: deadline sync"
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