Refund Policy
Last updated: October 12, 2026
30-day money-back guarantee
The Season Pass ($19) comes with a 30-day money-back guarantee. Email cristianveloso1023@gmail.com within 30 days of paying and we'll refund you in full, no questions asked.
How to request a refund
Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles returns. To request a refund, visit paddle.net with the email address you used at checkout, or email the address above and we will help you through it.
Where the money goes
Refunds go back to the original payment method through Paddle, our payment provider. Banks usually take 5–10 business days to post them. Paddle's own refund policy also applies to every order.
After 30 days
After 30 days, the pass is non-refundable, and it stays active through March 1, 2027.
Cancelling
The Season Pass never renews, so there's nothing to cancel.
The earlier free 3-month offer
Students on the earlier free 3-month offer were never charged and won't be.
Questions
Email cristianveloso1023@gmail.com and we will respond as quickly as we can.